Shipping Policy
Effective Date: 08-07-26
Thank you for shopping with Pravaha Herbalco.
We aim to process and deliver every order as quickly and safely as possible.
Order Processing
Orders are generally processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
Estimated delivery times:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Any free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking link via whatsapp (where applicable).
Delivery Attempts
Our courier partners will make multiple delivery attempts.
If delivery cannot be completed due to an incorrect address or repeated unavailability, the order may be returned to us.
Damaged Deliveries
If your package appears damaged during delivery, please take photographs before opening it and contact us immediately.
Contact
For shipping-related queries:
Email: support@herbalco.in